Download or delete your data

This is for the grown-up who wants a copy of the family’s data, needs to remove a kid, or is closing the household down for good.

Download your data

To get a copy of everything CubbyJar holds for your family:

1. Go to More.
2. Tap “Export your data”.
3. Tap “Send the export”.

A banner confirms that a link to the export has been emailed to you. The file is JSON. The link goes only to the grown-up who asked for it, works for 7 days, and the file itself is deleted after 30 days. On a computer, Settings sits in the sidebar instead of More.

What the file contains

The export is one JSON file with "schemaVersion": 2. It holds the household (name, time zone, currency, family code), every grown-up and kid (names, the grown-ups’ email addresses, the kids’ usernames and birth years), and every record the household keeps: accounts and goals, categories and groups, transactions with their split lines and receipt references, transfers, recurring items, budgets, paydays and their lines, chores and each day’s chore status, kids’ requests, interest credits, statement imports with their rows, categorization rules and notification settings. It also lists the household’s devices (platform, last seen) and an activity log of what changed and when, without the before and after details. Amounts are written as text, like "12.34", in the household’s currency.

It never contains passwords, PINs, sign-in tokens, push tokens, copies of emails, or the raw statement files you uploaded. Receipt photos are listed by reference; download them from the transaction while the household exists.

Remove a kid

To remove a kid:

1. Go to More, then “Manage family”.
2. Under Kids, tap “Remove” on the kid’s row.
3. Confirm “Remove {name} from the family?” with “Yes, remove from family”.

They are signed out everywhere, and their jars keep their full history. For 30 days, “Show removed kids” lists them with a “Restore” button. On a computer, Family sits in the sidebar instead of More.

Delete your household

On the “Family” screen (More › “Manage family” on a phone, Family in the sidebar on a computer), the “Danger zone” section sits at the bottom on a phone and in the right-hand column on a computer, always visible. Tap “Delete this family”, type the family name to confirm, and tap “Yes, delete this family”. The warning above the field spells it out: an export is emailed first, and the family is deleted in 30 days unless you cancel before then. Every grown-up gets the notice. Until that date the screen reads “This family is scheduled for deletion on {date}.” and the family is read-only, apart from “Cancel deletion” and asking for another export.

Backups

Backups are kept for 30 days, so anything deleted also clears out of them within 30 days of the purge. See the privacy policy for the rest of how CubbyJar handles your data.